A Branding, UX/UI & Development Transformation For ZOA
Contact Us
■Client
•Zoa
■Timeframe
•40 Days
■Deliverable
•Brand Identity & Visual System
•UX Research & UI Design (Figma)
•Marketing Landing Page
•Mobile Application (iOS & Android)
•Multi-Panel Web Application
PAIN POINTS
Veterinary clinics were struggling to manage daily operations across disconnected tools, handling appointments, patient records, invoicing, and team communication through separate systems. This led to data silos, miscommunication between staff roles, and poor client follow-up, ultimately impacting both care quality and clinic revenue.
SOLUTIONS
We designed and built Zoa as a unified, cloud-based ecosystem that centralizes every aspect of clinic management, from patient health records and treatment plans to invoicing, inventory, and telemedicine, into a single platform accessible from any device.
OVERVIEW
ZOA is a cloud-based veterinary practice management platform designed to bring modern operational efficiency to veterinary clinics of all sizes. The platform centralizes clinic administration, patient care monitoring, inventory oversight, billing, telemedicine, team communication, and reporting into a single system.
By combining clinical workflows, automated reminders, and real-time reports, ZOA enables veterinary professionals to focus less on paperwork and more on patient outcomes and customer satisfaction.
Technologies
Laravel ( Backend )
Flutter
MySQL ( Database )
HTML ( Frontend )
Tailwind CSS (Frontend)
Javascript
Design Softwares
Figma
Adobe Photoshop
Adobe Illustrator
Deployment & Server Administration
Amazon Web Services
EC2 Instance
Jenkins CI/CD pipeline
S3 Buckets
SERVICES
For ZOA, we delivered a full end-to-end digital transformation solution that aligns the platform’s operational features with strategic user journeys and performance objectives.
Our Decision
ZOA is not a website. It is an operating system for a veterinary practice. That means: multiple user types with different permissions, real-time synchronisation between panels, a mobile app that must retain core functions even offline, and infrastructure that must be both GDPR-compliant and fast. We chose Laravel as the API backbone because it enables structured, testable business logic — and because the RESTful architecture allows new panels or integrations to be added without destabilising the existing platform. Jenkins CI/CD was not a luxury, it was a necessity: a medical platform cannot have unplanned downtime.
Graphic Design
COLOR
GRADIENT CONTRAST
Gradient 28ADAE+032747
TYPOGRAPHY
Years Experience lorem ipsum text will also be added
Years Experience lorem ipsum text will also be added
Years Experience lorem ipsum text will also be added
Years Experience lorem ipsum text will also be added
Years Experience lorem ipsum text will also be added
ICON STYLE
UX/UI Design
Every screen across Zoa's ecosystem was designed in Figma following a structured UX process, from user flow mapping and wireframing to high-fidelity UI.
UI Components
Landing Page
Designed with performance and responsiveness in mind, it highlights core features, pricing tiers, and CTAs, all built using Tailwind CSS for pixel-perfect execution.
Mobile App
Built with Flutter for both iOS and Android, the Zoa mobile app gives veterinary professionals full clinic access from their pocket.
Admin Panel
The web-based admin panel provides clinic owners and managers with a comprehensive control center, overseeing user roles, system configurations, subscription management, analytics, and operational reporting.
Main Pages
My Appointments
A centralized scheduling module that allows staff to view, manage, and track all upcoming and past patient appointments with real-time status updates.
My Services
An intelligent assistant module that helps clinic staff automate routine tasks, surface reminders, and respond to common client queries.
Virtual Assistant
An intelligent assistant module that helps clinic staff automate routine tasks, surface reminders, and respond to common client queries.
Subscription
A self-service subscription management module allows clinic admins to view their current plan, upgrade or downgrade tiers, manage billing cycles, and track usage.
Screens Overview
DEVELOPMENT
The ZOA platform was developed with a focus on centralized practice management and real-time team collaboration.
Performance Metrics (KPIs)
Based on the platform's capabilities and target clinic impact.
Page Load Performance
Reduced LCP from 3.8s to 1.2s, achieving a 68% faster load time.
Responsive Design
Corrected 14 mobile layout errors to reach 100% usability on all screen sizes.
System Reliability
Lowered latency from 180ms to 40ms while maintaining 99.99% uptime.
User Engagement
Increased average session duration by 35% and boosted in-app interactions by 24% following UX optimizations.
App Growth & Retention
Secured a 28.4% MoM increase in active users and a 13% lift in 30-day user retention.
Key Development Challenges & Solutions
Problem:Veterinary clinics often rely on multiple disconnected systems for records, billing, inventory, and scheduling.
Solution:Developed an integrated platform that brings all essential practice functions into a unified dashboard.
Problem:Traditional practices lack efficient tools for virtual consults and remote follow-ups.
Solution:Implemented secure telemedicine features and automated client reminders.
Problem:Clinic staff need synchronized access to records, messaging, and schedules.
Solution:Built integrated real-time team communication tools and shared dashboards.
Problem: Veterinary clinics often rely on multiple disconnected systems for records, billing, inventory, and scheduling.
Solution: Developed an integrated platform that brings all essential practice functions into a unified dashboard.
Problem: Traditional practices lack efficient tools for virtual consults and remote follow-ups.
Solution: Implemented secure telemedicine features and automated client reminders.
Problem: Clinic staff need synchronized access to records, messaging, and schedules.
Solution: Built integrated real-time team communication tools and shared dashboards.
Technical Architecture & Tech Stack
ZOA is built on a cloud-native, modular architecture optimized for secure data handling and real-time clinical workflows.
Tailwind CSS
Used to build a consistent, responsive UI across all web panels and the landing page.
Laravel
Served as the backbone of Zoa's RESTful API, handling authentication and business logic.
MySQL
Structured relational database managing all clinical records, user data, appointments, invoices, and inventory.
Flutter
Enabled the development of a single, high-performance codebase for iOS and Android.
Conclusion
Veterinary practices are not tech companies. But they manage critical data daily, coordinate teams under time pressure and maintain long-term client relationships — just like any other service business. The question was not whether they need digital infrastructure, but how to build it so it actually gets used.
ZOA is the answer to that question: a platform that simplifies clinical complexity without trivialising it. From the telemedicine module to the HRMS to the role-based admin panel — every feature is there because a real practice needs it, not because it sounds technically impressive.
For companies in regulated or conservative sectors who want to take the digital step: ZOA shows it's possible — without compromises on security, compliance or usability. This is not a software project. It is a practice becoming more efficient.
Ready to Get Started?
Snow Dream Studios is a premium digital studio from Zurich — specialised in web, software and digital strategy. We build digital products that work, convince and grow.
Switzerland (CH)
Schärenmoosstrasse 77
8052 Zürich
+41 79 667 68 17
Monday - Friday (UTC+02:00)
On-Site Hours : 08:00 - 17:00
© 2026 Snow Dream Studios GmbH — Zurich, Switzerland | Privacy Policy | Terms & Conditions | Legal notice